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Shipping & Returns
Processing Time
Orders are processed within 1-3 business days. During launches, sales, or high-volume periods, processing may take a little longer. You'll receive a shipping confirmation with tracking as soon as your order is on its way.
Shipping Time
Standard shipping typically takes 5-7 business days once your order has been processed. Delivery times may vary based on your location and carrier delays.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order weight. We offer free standard shipping on qualifying orders — the threshold will be shown at checkout when available.
International Orders
We ship worldwide. International customers are responsible for any customs fees, duties, or import taxes charged by their country. Delivery times for international orders vary by destination.
Returns & Exchanges
We accept returns within 14 days of delivery for unused items in original packaging. Custom and personalized items are final sale and cannot be returned unless damaged or defective. To start a return or exchange, contact us at hello@brooksrealm.shop with your order number.
Damaged or Defective Items
If your order arrives damaged or defective, please email us within 7 days of delivery with photos and your order number so we can make it right.